The accommodation was extremely comfy and nicely appointed. The hotel had the absolutely perfect setting, very close to many attractions such as the Piers, Alcatraz tours, Ghirardelli, shops, restaurants. The room was tastefully decorated and brand-new, with a couch for added comfort. The hotel offered a great selection of food through the attached restaurant.

You can use bicycles. In the morning there was coffee and tea. We could check in earlier. Super comfortable beds. Everything super clean

The staff was really nice and could help us very well for our trip. Rooms were clean.

The hotel was recently refurbished and well-maintained. the well-trained staff made our stay enjoyable. - the hotel's location just steps away from Mason Street was very convenient.

It had central location close to Mason Street. The restaurant was very nice for breakfast here, I had delicious dishes.

Great location close to Fishermans Wharf. Excellent restaurant in the hotel. Nice room and friendly staff. Free coffee in lobby up to 9am and a happy hour for drinks and food in the evening. My friends were unable to travel with us due to a family illness but the hotel agreed to refund their payment at very late notice of cancellation. A very helpful and kind gesture on their part.

Nothing

The deluxe queen room is very comfortable and includes tea and coffee making facilities as well as a TV.

Location

Small rooms that need refresh. Staff was not very friendly or helpful (except valet). Can hear every noise in hall or next room; and at 11pm they decided to do kitchen repairs that we so loud it woke the whole family up for an hour.

Good location to explore a lot on foot. Very clean, newly renovated hotel

Valet Parking worked well, but was expensive with over $60 per night

Rooms are a good size and the breakfast is delicious. You can enjoy cute views of the harbor and Golden Gate Bridge from all angles. Plus, the pool area is always clean and inviting. 🌅

Location was good

Accommodation is not cheap and we expected a bit more for our money. Outside our room were the AC units that droned on all night which led to an uncomfortable stay. Free coffee and tea removed from the reception area early so late risers had to pay somewhere else! No policy for residents to be given a guaranteed table for breakfast and non-residents can just come in and get a table. We complained and it was resolved however.

Room sufficiently large . Everything within walking distance . Bed comfortable

The rooms here are clean and modern, offering fantastic views of the bay, and the service was outstanding with a quick check-in process.

Location

Old hotel could do with a refurb, Windows obscured to hide view of brick wall, noisy old air aircon, very expensive for what you get.

This venue is charming and tidy, with a fantastic location near the boats going to Alcatraz, private on-site parking available, and a well-maintained pool area.